Do you include free installation with every boiler? Yes. Every boiler we supply includes free installation as standard. That means no surprise labour fees, no call‑out charges, and no additional fitting costs. The price you see is the price you pay.

What size combi boiler do I need for a 1, 2, 3 or 4‑bed home? For a 1–2 bed flat, you will need a 24–28kW boiler, for a 2–3 bed house you will need a 28–32kW boiler, a 3–4 bed house, a 32–35kW boiler, and for large homes or multiple bathrooms: 35kW+

What happens after I’ve purchased my boiler online? Once you place your order online, most in stock boilers can be fitted as quickly as the next day. Our team will then contact you to confirm a convenient installation time and make sure everything is ready for a smooth, hassle free fit.

What’s included in the cost of a boiler replacement? Our boiler replacement price includes the new boiler, all required parts, flue kit, filters, thermostat, scale reducers and shock arrestors where required, safety checks, warranty registration, and full installation by a Gas Safe engineer. There are no hidden extras—everything needed to get your heating running is included.

Do your prices include VAT? Yes, all of our prices are inclusive of VAT.

Do your installations include warranties? Yes. Every new installation comes with up to 10 years manufacturer’s parts warranty plus our own one-year labor guarantee for added protection.

Can you service systems you didn’t originally install? Absolutely. Our engineers are trained on all major brands and models, so we can troubleshoot, repair, or upgrade any existing system.

How much does a new boiler cost? Our boilers start from £1,649 including free fitting. The final price depends on the boiler type, size, and your home’s heating needs.

Do you offer finance or payment plans? Yes, we provide flexible payment options to help spread the cost of your new boiler.

What type of boiler do I need for my home? It depends on your property size, number of bathrooms, amount of radiators. If you need help you choosing the right combi, system, or regular boiler, click here.

How long does a boiler installation take? Most boiler fittings are completed within 4–6 hours. More complex jobs may take longer, but we’ll always let you know in advance.

Do you remove my old boiler? Yes. We safely disconnect and remove your old boiler as part of the installation at no extra cost.

Are your engineers Gas Safe registered? Absolutely. Every engineer we send is fully qualified and Gas Safe registered for your safety and peace of mind.

Do you offer boiler servicing and maintenance? Yes, we provide annual servicing and optional service plans to keep your boiler running efficiently.

What brands of boilers do you install? We install leading brands known for reliability and efficiency, including Worcester Bosch, Vaillant, Ideal, and more.

Will a new boiler help reduce my energy bills? Yes. Modern boilers are far more efficient and can significantly lower your heating costs.

Do you install smart thermostats? Yes, we can fit smart thermostats like Hive or Nest during your boiler installation.

What areas do you cover? We cover a wide service area from London to Liverpool, including surrounding towns and regions.

Do I need to be home during the installation? Yes, someone over 18 must be present to give access and approve the final handover.

Can you replace my boiler in the same location? In most cases, yes. If a relocation is needed, we’ll advise you during your virtual survey.

What warranty comes with my new boiler? All boilers come with a manufacturer warranty, typically ranging from 5 to 12 years depending on the model.

Do you install boilers in flats and apartments? Yes, we install boilers in all property types, including flats, maisonettes, and rental properties.

Can you upgrade my heating system at the same time? Yes, we can upgrade radiators, pipework, and controls during your installation if required.

What should I do if my boiler breaks down? If your boiler stops working, contact us and we’ll arrange a repair or replacement as quickly as possible.

Do you offer emergency boiler installation? Yes, we provide rapid response and next‑day fitting for urgent boiler replacements.

How do I get a quote for a new boiler? You can get an instant online quote followed by answering a few quick questions about your home and heating system.

Can you install a boiler without visiting my home? Yes. Most installations can be quoted online using simple questions about your current system. A home visit is only needed for unusual setups.

Do you offer landlord safety certificates? Yes, we provide Gas Safety Certificates (CP12) for landlords, including annual boiler checks and servicing.

What is the difference between a combi, system, and regular boiler? A combi provides instant hot water, a system boiler uses a cylinder, and a regular boiler works with older heating setups.

Will my water pressure improve with a new boiler? In many cases, yes. Modern combi boilers can improve flow rates, especially if your current boiler is outdated.

Do you install boilers in rental properties? Yes, we work with landlords, letting agents, and property managers to install and maintain boilers in rented homes.

Can you move my boiler to a different room? Yes, we can relocate your boiler if needed. We’ll explain any extra work involved, such as pipe rerouting or flue changes.

How often should a boiler be serviced? Your boiler should be serviced once a year to keep it safe, efficient, and under warranty.

What signs show I need a new boiler? Common signs include rising energy bills, frequent breakdowns, strange noises, or your boiler being over 10–15 years old. Click here for further advice.

Do you offer warranties on installation work? Yes, all our installations come with workmanship guarantees in addition to the manufacturer warranty.

Can a new boiler reduce carbon emissions? Yes. Modern A‑rated boilers are far more efficient and can significantly reduce your home’s carbon footprint.

Do you install boilers in commercial properties? We currently only install and replace boilers for home owners and landlords in residential properties.

What should I do to prepare for my boiler installation? Clear the area around your boiler and ensure easy access. Our engineers handle everything else.

Will my heating be off during installation? Yes, your heating and hot water will be off during the fitting, but we aim to complete the job the same day.

Do you offer emergency boiler repairs? Yes, we provide fast response for breakdowns and can arrange repairs or replacement depending on the issue.

How long will my new boiler last? A modern boiler typically lasts 10–15 years with regular servicing and proper maintenance.

How do I choose the right boiler size for my home? Choosing the correct boiler depends on your property size, number of radiators, bathrooms, and hot water demand. As a general guide, smaller flats with 5–8 radiators often need a 24–28kW boiler, while larger homes with 10–15 radiators may require a 30–35kW model.

How do radiator sizes affect the boiler kW I need? Radiators determine how much heat your system must produce. More or larger radiators require a higher‑output boiler. For example, a home with 12+ radiators typically needs a 30kW+ boiler to maintain consistent heating throughout.

How do you keep boiler replacement prices so low? We work directly with suppliers, compare prices nationwide, and streamline our installation process to reduce overheads. This allows us to offer high‑quality boilers at some of the lowest prices in London without compromising on service.

Do you offer a price match guarantee on boiler replacements? Absolutely. If you find a like for like boiler replacement quote cheaper anywhere in the UK, we’ll match it. Just send us the written quote and we’ll ensure you get the best possible deal.

Do you remove and dispose of my old boiler? Yes. We safely disconnect, remove, and recycle of your old boiler at no extra cost. Everything is handled by our Gas Safe engineers as part of the installation.

Modern tankless water heater with digital display and plumbing pipes underneath.

Your Questions, Answered